Description
HP 14 Laptop, 11th Gen Intel Core i3-1115G4, 4 GB RAM, 128 GB SSD Storage, 14-inch Full HD Display, Windows 10 in S Mode, Long Battery Life, HP Fast-Charge, Thin & Light Design (14-dq2020nr, 2021)
Stay productive and entertained from anywhere with the HP 14 Laptop. Take this PC on-the-go with its thin and light design, and enjoy a maximized viewing area thanks to the slim bezel (1). Prepare for 4K content with Intel® UHD Graphics powering your favorite shows and games (3). You can count on the reliable performance of the 11th Generation Intel® Core i3-1115G4 processor, even on your busiest days or long streaming sessions (4). Multi-task faster with 4 GB of RAM and enable speedy boot-ups and an overall snappier experience with 128 GB of Solid-State Drive storage (5). Long battery life and HP Fast Charge technology combine to give your laptop computer all the power you need for all-day work or play (6) (7). Windows 10 in S mode keeps your computing experience secure (8), while a 1-year limited hardware warranty gives you peace of mind. Your internet connectivity is strong and dependable with a Wi-Fi 5 (1x1) and Bluetooth® 4.2 combo (9) (10). Working or learning from home is made easy with a 720p HD camera, integrated dual-array digital microphones (11), and advanced noise reduction software. Plus, your HP laptop is MU-MIMO supported, so youll enjoy smooth internet speeds even while sharing bandwidth with multiple devices in the same home. Step up your productivity on a backlit keyboard with an integrated precision touchpad. Be a good steward of the environment with a laptop that is ENERGY STAR® certified (12), EPEAT® Silver registered (13), and built with a low halogen display (14). (1) Percent of active plus inactive viewing area to active viewing area plus border. Measure with the lid vertical to the desk. (2) Full High Definition (FHD) content is required to view FHD images. (3) Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Graphics output may be limited based on the maximum resolution of the display. Shared video memory (UMA) uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs. (4) Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from the use of this technology. Performance and clock frequency will vary depending on the application workload and your hardware and software configurations. Intels numbering, branding, and/or naming is not a measurement of higher performance. Intel, Pentium, Intel Core, Celeron, Iris Xe, Intel logo, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries. (5) Actual formatted capacity is less. A portion of internal storage is reserved for preloaded content. (6) Battery life tested by HP using continuous FHD video playback, 1080p (1920x1080) resolution, 150 nits brightness, system audio level at 17%, player audio level at 100%, played full-screen from local storage, headphone attached, wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage. (7) Recharges your battery up to 50% within 45 minutes when the system is off (using shutdown command). Recommended for use with the HP adapter provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, charging speed will return to normal speed. Charging time may vary +/-10% due to System tolerance. (8) Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software, or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See microsoft.com. Windows 10 Home (S mode) works exclusively with apps from the Microsoft Store within Windows. Certa
• ULTRA HD GRAPHICS - Smoothly stream 4K content and play your favorite games on a Full HD 14-inch display (2), powered by Intel UHD Graphics (3)
• UNSTOPPABLE PROCESSOR - Get things done fast with high performance, instant responsiveness, and best-in-class connectivity thanks to the 11th Generation Intel Core i3-1115G4 processor (4).
• MEMORY AND STORAGE - Boost your efficiency as you browse, create, and multitask faster than ever with 4 GB DDR4-2666 SDRAM of memory. Plus, with 128 GB of Solid-State Drive storage, your laptop will boot up in seconds, transfer files without waiting hours, and give you a snappier experience every time you use your PC (5).
• STAY CONNECTED - With a battery life of 9 hours and 45 minutes, plus fast recharge speeds with HP Fast Charge technology, you?ll stay connected all through your workday and into your evening streaming (6) (7).
• WINDOWS 10 AND WARRANTY - Experience the most secure Windows ever built with fast boot times, increased responsiveness, and added protection against phishing and malware (8); all the while, your purchase is backed by a 1-year limited hardware warranty.
• BACKLIT KEYBOARD - Speed up both navigation and productivity with your keyboard?s integrated precision touchpad and keep going comfortably even in darker environments courtesy of the backlit keys.
• ENVIRONMENTAL RESPONSIBILITY - Stay energy-efficient and reduce your carbon footprint with a laptop that is ENERGY STAR certified (12), EPEAT Silver registered (13), and built with a low halogen display (14).
MPN: 14-dq2020nr
UPC: 195161783555
Return Policy
At Retailking.com, we believe that in order to have the best possible online shopping experience, our customers should be 100% satisfied with their purchase. So, if you're not happy with your purchase for any reason, just contact us to obtain a return authorization.
Retailking.com 30 Day Zero Risk Return Policy
For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges.
Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts, and blank warranty cards.
Merchandise missing the original Universal Product Code (UPC) cannot be returned. The original manufacturer's labeled packaging should be enclosed within an outer shipping box. Please do not write or place shipping labels or stickers on the manufacturer's packaging.
If a product is received defective or incorrect, please contact us immediately and we will do whatever possible to resolve the issue. We will only cover return shipping if we are notified prior to return.
Simply follow these easy steps:
- Securely package item & double box if necessary
- You must include order number inside package
- Please ship item with tracking number
Items that qualified for free shipping that are being returned will have our shipping charges deducted from the refund or credit. The return shipping cost (the cost to send an item back to us) is not refundable.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@mastertronics.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mastertronics.com and send your item to: 4250 Northern Cross Blvd, Haltom City, TX 76117
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 4250 Northern Cross Blvd, Haltom City, TX 76117
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.