Privacy Policy

  1. Inquiries, contact, and reporting violations.

Welcome to Retailking.com (the "Site"), operated by Mastertronics, Inc. and its affiliates (collectively, the "Company"). Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Site and online services (collectively, the "Services"). 

If you have questions, concerns, complaints, or wish to report security violations, please contact us at:

Address: Retail King 4250 Northern Cross Blvd Haltom City, TX 76117 

Email: support@retailking.com

Phone: (865) 315-8755

  1. Consent

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. 

  1. Information We Collect

(a) Information You Provide to Us:

  • When you create an account on our Site, we collect personal information such as your first and last name, email, phone number, username, and password.
  • To complete transactions, we collect payment information, including your name, credit card details, shipping address, and billing information.
  • When you provide feedback or contact us via email, we collect your name, email address, and the content of your message.

(b) Information Collected via Technology:

  • Our systems automatically gather certain information, including IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information for analysis, administration, and to enhance user experience.

(c) Note About Children:

We do not intentionally collect personal information from visitors under the age of 13. If you suspect we have such information, please contact us at support@retailking.com.

  1. Use of Your Personal Information

General Use: We use your personal information to create and secure your account, identify you as a user, and respond to your inquiries.

  1. Disclosure of Your Personal Information

(a) Third-Party Service Providers:

  • We do not share personal information with third-party service providers to offer our Services, fulfill transactions, conduct quality assurance, provide technical support, and other related services.

(b) Affiliates:

  • Your personal information will not be shared with our subsidiaries, or affiliates, in accordance with this Privacy Policy.

(c) Disclosure to Third-Party Companies:

  • We do not share your personal information with any external entities, including companies that operate private-labeled websites or fulfill orders for our Services. Your privacy is safeguarded and not accessible to these third-party companies.

(d) Corporate Restructuring:

  • We treat personal information with the highest level of confidentiality, and this applies even during business transitions such as mergers, acquisitions, financing, or in the event of insolvency, bankruptcy, or receivership. Please rest assured that we exercise utmost caution in these scenarios.

(e) Other Disclosures:

  • We may disclose personal information only when required by law, such as in response to legal investigations, compliance with subpoenas or warrants, or to protect our rights and property while adhering to the law, this Privacy Policy, and our Terms of Use.
  1. Your Choices Regarding Your Information

Changing or Deleting Your Personal Information: You can update your personal information by editing your Account settings or requesting changes through support@retailking.com. Requests for data deletion will be honored, subject to legal obligations.

  1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting on the website. Changes to the Privacy Policy will be communicated to customers via email. If you continue to use our Services after these changes, it signifies your acknowledgment and consent to them.